Refunds Policy
Effective Date: July 13, 2025
At Sweet Dreams, we want you to be completely satisfied with your purchase. While we hope you love every bite, we understand that sometimes things don’t go as planned.
1. All Sales Are Final (Due to Food Safety)
Because our products are edible, perishable goods, we do not accept returns or exchanges. This policy helps us ensure the highest quality and safety standards for all customers.
2. Damaged or Incorrect Orders
If your order arrives damaged, incomplete, or incorrect, please contact us within 7 days of delivery. Email us at hello@eatsweetdreams.com with the following:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
We’ll review your claim and, if approved, issue a replacement or refund as appropriate.
3. Refund Processing
If a refund is approved, it will be processed to your original payment method within 5–10 business days. Please note that bank processing times may vary.
4. Late or Missing Refunds
If you haven’t received your refund after 10 business days:
- Check your bank account again
- Contact your credit card company (it may take time before your refund is officially posted)
- If you’ve done all of the above and still haven’t received it, contact us at hello@eatsweetdreams.com
5. Contact Us
We’re here to help! For any issues or questions about your order, reach out to:
📞 888-497-2254
Mailing Address:
Brooklyn Healthy, LLC
465 Industrial Way West, Eatontown, NJ 07724
United States